Richard Kalas, Client Solutions Director, Retail Banking, GFT, reflects on the latest findings from GFT’s Banking Disruption Index, which highlights the mounting debt that UK bank customers are accumulating – often due to a lack of awareness of interest rates and overdraft fees. In addition, consumers highlight the lack of support from their bank to help them in these financially difficult times, and show a lack of awareness of tools that are being made available by their bank to help them with their hard-pressed finances.
Click here for more information: https://www.gft.com/uk/en/news/press-and-news/2024/press-releases/banking-disruption-index
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